ETokina Refund Policy
ETokina’s policies are developed with appropriate measures to settle all claims, coming from different business needs.
At ETokina technologies Private Limited, our Refund policy is totally based on normalized practices that anyhow follow industrial rules. We are placed up with honest evaluation practices and all of the refund claims are processed with vigilant parameters to make certain decisions justified and jointly agreeable. Our regulations are treated with appropriate measures to settle exclusive claims, originating from exceptional assortments of desires and various business conditions.
Scope & Coverage
This Refund policy covers ETokina’s movement and approaches towards refunds. This Refund policy does no longer work onto the practices of organizations that ETokina does not own or control or of folks that ETokina does not hire or control, which includes any third-party service and/or product vendors sure with the aid of settlement and any third- party websites to which ETokina’s websites link.
When Can You Expect Refunds?
While you report a grievance to ETokina, we first try to offer a perfect strategy to the problem you’re facing. Your case is first introduced to the technical group after which mentioned in addition to the professionals’ panel. Refund is made only in the extreme situations when nothing can be done to solve the difficulty.
At the same time as making plans for refunds, we test for soundness and validity of the case, applying specific situations and conditions to it. If these situations are satisfied, refund may also apply*
- The issues with the project are past the scope of rectification/resolution/fixing
- You haven’t violated our payment phrases
- You haven’t used any records for monetary/commercial enterprise benefits (got throughout the direction of association)
- You’ve shown all the proofs and pieces of evidence surfacing your refund claim
- The claim does no longer arise from any billing dispute coming out of your bank or payment dealer
- The reasons you made are legitimate/rational/sensible sufficient to qualify for refund trial
- Have to be able to display his/her revolutionary UI design and improvement abilities and apprehend what makes an app attractive and addictive.
*Attention: If any of the points mentioned above is determined violated, your request might be taken into consideration void. The choice of refunds is final and irrevocable.
What Is The Procedure For Refund?
Pre-Refund
- Refund query is processed, analyzed and checked for truthfulness
- Match the question with the agreeable points and valid reference factors
- Arrange for refunds in permissible situations and settle absolutely or in part
Post-Refund
- Sign an agreement as a proof
- Unless you have been told in any other case, you damage all copies of records shared and conversation that occurred while having the course
Transaction
- The refund may additionally take 7-10 business days to process after the refund settlement is signed
- You’ll be refunded in the currency you had been charged in. If this is not your local forex, your bank can also charge trade prices, or an alternate inside the exchange fee may have resulted in a difference in the amount refunded in comparison to the quantity you at the beginning paid (to your local forex). It’s completely your responsibility if you have to pay any prices or endure any losses on this method.
Changes
ETokina technology may additionally at any time, without making you aware of and in its sole discretion, amend this coverage periodically. you are expected to check the policy once in a while for updates. For extra records or information on our Refund policy, contact us at info@etokina.com
