Bug Fixing and Maintenance Services
Website, web app or mobile application maintenance is a process of modifying a product after delivery in order to correct faults, enhance functionality or to simply adapt the product to a modified environment.
ETokina provides a wide range of bug fixing and maintenance services to ensure that the delivered website or application runs smoothly and in full accordance with the clients' requirements. With the help of our professional team of experts, we don’t just provide support and maintenance; we provide it in a right manner. We update your application programs and website in order to meet changing information requirements, like adding new functionalities, fixing bugs or adapting the software to new hardware devices.
Our maintenance services include:
- Bug Fixing and Enhancements: A bug is any erroneous operation in the application or website based on the customer's requirements. A typical lifecycle followed by ETokina in processing of bug can be given as follows:
- User Reports Bug
- Quality Analyst Team reproduces bug
- The Development Team triages the identified bug to check whether it's really a bug
- If it is a bug, it is assigned to the Development Team
- Quality Analyst Team tests the bug fix in the next release
- Release Enhancements, however, are feature requests. Sometimes, there is requirement to add new functionality or make changes to existing functionality in order to make the product more efficient, fast and usable. ETokina provides complete solution for front end enhancements and back end bug fixing for websites, mobile and web applications.
- Code Optimization: Our professionals hold expertise in optimizing code for your website or application. This may include rectifying the code for standardization purposes; reducing the lines of code without affecting the functioning and output; converting a non-robust and non-scalable code to robust and scalable code.
- Speed Optimization: Page loading time is an important part of user experience. In fact, it is becoming an important factor in search engine rankings too. Given its significance, ETokina optimizes your website’s page loading speed to enhance user experience and make it search-engine friendly.
- Security Maintenance: ETokina makes sure that your systems remain secured 24/7. Security maintenance services may include backups, authorizing permissions and ownerships for critical files and directories, checking rights’ assignment, monitoring system logs etc. or a new feature request
- Preventive Maintenance: We offer proactive maintenance services to prevent system problems. This is done to minimize breakdowns and depreciation.
ETokina excels in improving your business critical applications for usability, stability, and lifespan through its application (or website) maintenance services. Our application (or website) maintenance process lifecycle includes services for everything from as small as fixing bugs to handling complex challenges.